How it Works


Feel free to contact us (by phone or online form) at any time before you make a booking to discuss your concern, ask for an estimate or to have any of your queries answered.


  1. Make a booking - to schedule an appointment, simply phone or use our online booking form or call in to meet us. Advise what service is due if we haven't seen the vehicle before or explain what the concern is and/or what you'd like done to the vehicle

  2. Drop off - drop your vehicle off prior to your booked time (Out of hours, pre-arrange to use our "early bird key drop" service).

  3. Diagnosis - We will perform the required diagnosis using the correct procedures

  4. Detailed quote - once we've determined what the cause of the concern is we will contact you with a detailed estimate for the parts and labour required to rectify the concern. We will give you an estimated time frame required. We won't proceed until we have your authorisation.

  5. Work commences - once we have your approval we will start working on repairing your vehicle.

  6. Work finishes - when the work is complete we will test your vehicle to make sure the concern is fixed then we will contact you to let you know that your vehicle is ready to be collected.

  7. Pickup - when you come to collect your vehicle, come to our reception. Our service consultant will discuss the work carried out, the details of any further work required. We require that you settle your account upon collection. We accept cash, debit cards, credit cards being VISA, MasterCard and American Express (fee incurred).

Questions? See our FAQs page or Contact us Directly Here


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Specialist Car Services